Mighty Birdsong House Features

Once you arrive at our Mighty Birdsong cabin, you will likely want to dive in and use some of our amazing amenities! We’ve got you some tips on how to use our house features and appliances safely and effectively. Please take the time to read our Mighty Birdsong House Features, and be sure to enjoy your Great Smokies vacay!

WiFi

Please check your Welcome email for the WiFi network and password.
If the internet is not working, double-check that you are on the correct network.
If you still cannot connect, unplug the router for 30 seconds and then plug it back in.
Still having issues? Give us a call at (949) 649-3828 for some additional support.

Refrigerator

It can take 24 to 48 hours for the refrigerator to cool all the food and other items stored inside. This is usually the case when it goes from being completely empty to being filled with a full load of groceries. This is also especially true if you add room-temperature liquid goods, like sodas and beer.
To help speed up the process, try putting your water bottles and freezer-friendly food into the freezer. Store them inside for 20 to 30 minutes to chill them. Then, transfer them back to the refrigerator.

Dishwasher

Use only the dishwasher pods or liquid detergent in the dishwasher. DO NOT use regular dishwashing soap in the dishwasher.

Laundry

You will find the stackable washer and dryer in the laundry closet in the main floor hallway.
Do not stuff and overload the washing machine when using it. Doing so may break the machine. In addition, it doesn’t clean well when it is too crowded to allow full movement.
Do not add laundry that is soiled with solids and/or large particles.
Use only laundry detergent intended for washing machines.
Clean out the dryer lint tray and discard all lint into the trash.

Heat & Air Conditioning

We set the normal house temperature at 71 degrees on the Cool setting during the summer season.
Please keep all open windows and doors closed to keep the interior temperature of the house comfortable.
Only the management can control the temperature as it is locked. Hence, if you need to adjust the house temperature, please contact us at (949) 649-3828.
Most, if not all, cabins in the Smokies are built with electric heat pumps that require the atmospheric air to be above 40 degree Fahrenheit to work properly. Under very rare circumstances, when the weather gets into the 30s or below, our heat pump may not be able to heat the home above the 50s. In the event that this happens, please use the emergency space heaters (in closets or dressers) or extra quilts and fleeces (if electrical power goes out) until our heating system starts operating again.

Grill

The gas grill is located outside on the main floor deck.
Clean off the grill after use to keep the deck AND the house free of pests, like cockroaches and rodents.

Fire Pit

We do not supply the wood. You can buy firewood at most local grocery stores and gas stations.
NEVER use the fire pit during windy conditions.
DO NOT use lighter fluid, gasoline, and/or any other flammable fluids to start the fire.
NEVER leave fire unattended. When finished, extinguish the fire completely with water until there’s no steam.

Pool

Swimming pools can be potentially dangerous. They can cause bodily harm and possible death if not used properly. You are fully responsible for supervising ALL guests, including anyone who was directly or indirectly invited by you. Please use the pool at your own risk.
Be vigilant at ALL times in looking after children and anyone who cannot swim.
You are responsible for the safety and maintenance of the pool. Please inform us if you suspect anything is not functioning properly.
DO NOT touch the enclosed pool equipment without permission. If you wish to change the pool temperature, please contact us.
Do not put ANY small dive/children’s toys into the pool or hot tub. While playing with these in the pool may seem harmless, they always end up damaging our filters and pool pump. As a result, we check our filters and pool pump after EVERY guest’s departure. If we find foreign objects in our pool systems, we will charge you $100 or more for the damage fee.
Do not bring pets or any sharp/small objects into the pool. We prohibit the use of glass dinnerware or drinkware at the pool area. Rinse off before using the pool.
The swimming pool undergoes weekly cleaning and maintenance. During your stay, please empty the skimmer daily. Keep all floaties out of the pool when not in use.
You are responsible for the safety/maintenance of pool equipment. Hence, please contact us ASAP if you suspect anything is not functioning properly.

Hot Tub

Call us if you have any questions regarding the operation of the hot tub. We normally set its temperature to 100 degrees.
Keep the hot tub covered and locked when not in use. Do not sit or stand on the hot tub cover. There is a list of safety rules posted next to the hot tub. Please read over these before entering the hot tub.
Maximum capacity is 6. Do not cause the hot tub to overflow as you will need to refill the hot tub with COLD water. If you do refill the tub, please DO NOT allow water to be sprayed on the walls or deck. Doing so will cause damage to the wood cabin.
Do not twist the jet valves OFF. They should just be a half-turn open or closed.
Use the colored hot tub towels provided, NOT the white bath towels.
Do not use any glassware near or in the hot tub.
Do not add any substances, such as dish soap and bath salts, into the hot tub.
Rinse off before using the hot tub to avoid creating an oily film in the water.
While the hot tub undergoes regular maintenance, incidents sometimes occur. If the hot tub or any of our other Mighty Birdsong house features is not working properly, please contact us ASAP so that we can fix the issue.